Biba has always been a company that embraces remote work, which means we do a lot of remote hiring. For this post I wanted to go over a couple reasons why using Biba video specifically has made a big difference in my role running HR at a start up.
Why Biba video specifically?
I’ll be frank (Biba hat off): Thing is, we didn’t always do video. The first version of Biba video only came out about a year ago, but we were already using video for remote hiring and remote collaboration from the beginning. As you can imagine, we’ve had the opportunity to try out a lot of other video vendors before we decided on how we were going to tackle it ourselves. That’s why Biba video specifically hits a lot of the pain points right on the head and sidesteps product potholes from other vendors. Always learn from the mistakes of others, right? That’s what I call progress!
So here are five ways that Biba video has made my life in HR a little easier.
1) I already have an email address for candidates
It’s pretty safe to say that when I am working with a prospective employee – an email address is one of the first pieces of information that I will have. Since Biba uses email address as your account name – you never have to worry about asking for someone’s contact name. This really is a win-win for both the hiring company and the candidate: since many of the early video products were really meant to for consumers and not the enterprise, I can tell you from first hand experience that some of those “buddy handles” are not always the name you want to be known by in an interview.
2) I don’t need to plan ahead (but I can)
Like all companies, we have a multi-stage interview process. It’s been amazing to see how much adding video into the mix has allowed us to condense the interview timeline. It used to be that I would schedule a screening call – then if the call went well – coordinate schedules for the next round of phone interviews – then, in cases where the candidate was local, maybe try to schedule a day of in-person interviews. But as I mentioned – our own internal team is pretty geographically distributed, and often in-person just really wasn’t an option. At that point I was left to try and figure out which tool to use for which interview – Facetime- oh not an Apple user? Skype-your username is WHAT? Lync – did I mention we are a start-up…? You get the idea.
Today, I literally don’t even think about what kind of interview needs to happen – I just use Biba. Sometimes the first call is just that – a phone call, using Biba’s amazing HD audio. Sometime the first conversation goes really well – and with the single click – the call can become a video call. And, because Biba is a full collaboration product, a candidate can even share their screen to show an example of their work or a specific project. This flow can take place at any stage of the hiring process, from intro meeting to discussing the final offer.
While I don’t need to plan ahead as to “type” of interview – it is super easy to schedule meeting time in the Biba app so that the interviewer and the candidate can meet whenever works best for them – without having to think about the extra apps or tools that will be required to make the interview successful.
3) I can communicate with candidates even though they are (obviously) outside of my company
Some companies have embraced video and may even be providing their employees with a video calling solution for internal collaboration – which is great, but a lot of times, tools are limited by being internal only. Not with Biba. Of course, if all goes well and the person you are trying to interview actually becomes an employee and you can use your internal only tools with them, but Biba lets you collaborate and communicate with anyone, inside or outside of your company. This makes it simple for HR to communicate with candidates (or anyone for that matter) before they actually join your company. Just by downloading the free version of the Biba app, candidates can easily join the HR rep or anyone who has them as a contact in a chat, chat room, call or video conference. You can even include several people from the hiring team and do a group interview video conference.
4) It feels professional – not personal
When using consumer-facing video tools to interview candidates always felt just a bit weird–I mean, just the night before I could have been using the same tool for my kids to video chat with Grandma and Grandpa. At the end of the day, consumer video products don’t really meet all the needs of a business environment. I have mentioned the difference between professional and personal account names. There are also tools that I like to have in an interview situation that just aren’t easily available in many video calling products – for example, the ability to share my screen to quickly show a benefits presentation or other information about Biba during an interview has been super helpful. Finally, the UI just feels more professional than a lot of tools.
5) I can naturally follow up with chat
I mentioned a couple of times in this post that Biba is more than just a video conferencing tool, and when it comes to following up during the hiring process, having business chat included makes a big difference. Since all your communication takes place in the Biba app – chatting after an initial call or even as a follow-up a week later just feels like an extension of our initial call. I don’t have to send multiple emails and I can easily coordinate a follow-up meeting – which again will be right in the Biba app. A couple of times I have started a chat – checked to see if the time was convenient and done a follow-up video call right then.
Those are my 5 reasons why Biba video has made my life a ton easier as the HR lead at the company.
Time to take off my HR hat for today and pretend to be a Salesforce Admin for awhile, but take a minute to download Biba – you can get started for free, and try using Biba video for your next interview.